About RedCloud

We are revolutionizing B2B commerce by delivering scalable, innovative solutions that empower businesses to grow and thrive in a competitive landscape. Our AI powered platform streamlines logistics, payments, and supply chain operations, making it easier for companies to connect, transact, and succeed. With a diverse and dynamic team, we’re committed to driving impact, fostering collaboration, and shaping the future of global trade.

The role:

RedCloud Technology is seeking an experienced Engineering Manager to lead a team dedicated to building and scaling our platform and related services. Your team will work with a modern tech stack including technologies such as AWS, C# .Net, React, and Node.js to solve complex challenges for our global marketplace. In this role, you will build a culture of technical excellence and collaboration, drive the delivery of exceptional software, and see the direct impact of your team's work.

You will guide your team through complex technical challenges to deliver robust and scalable solutions. You will foster an environment of ownership and accountability, guiding your team to deliver high-quality software predictably and efficiently. We are looking for a leader who is skilled in developing engineers, fostering collaboration, and building a strong partnership with product management.

What you’ll be doing:

The Engineering Manager is focused on three key areas:

• Empowerment, career path and job satisfaction for their team
• Delivery by the team.
• Architecture of their area

They look after the delivery of the team assisting them with planning and estimation, they are accountable for the teams delivery against the roadmap and partner with the product manager to build out the delivery timings.

The Engineering Manager should come from a technical background, (preferably as a previous principal engineer or above) with a strong grasp on technology and delivering features. They should be technical enough to question correctly architecture and code and occasionally dipping into some coding (where time allows) to keep a broad understanding of what the team face on a day-to-day basis. They are expected to be highly business/customer focused with the right balance around ensuring technical debt is managed.

Technical Skills

You own the delivery throughput of your squad within the pillar, empowering them to deliver value to our customers.

Team Health and Psychological Safety

Provide a safe team space that engineers feel free to hold each other to account and improve the team (and business) working practices. Instill a no-blame culture helping engineers learn from mistakes.

Career Growth and succession planning

Engineers feel they are supported to grow in RedCloud, progressing in their careers. We have a pool of readily available engineers ready to take the next step thereby protecting against the need to hire into senior positions.

Performance Management

Engineers are given the feedback they need to continue growing and achieving with RedCloud.

Support Production Systems

Own the support for your area of the product. Ensure P0/P1 issues worked by the team are handled swiftly and efficiently. Communicate to senior stakeholders updates on when outages will be resolved.

Delivery Reporting

Reporting of delivery and team metrics allows the business to keep a view on performance of the teams as well as facilitating effective road map planning.

Hiring new Engineers

As the need arises be responsible for the hiring of new engineers into your team.

Strategic Initiatives

Join in and assist with strategic initiatives across engineering.

Soft Skills

• Mentor Members of the Team
• Communication
• People Management

What We're Looking For:

• Experience leading software engineering teams, whether as an Engineering Manager, a Tech Lead, or a senior engineer.
• A track record of successfully delivering complex, high-quality software projects.
• Demonstrable experience in people management, including performance management and career development.
• A solid understanding of agile delivery frameworks and experience in refining team processes.
• Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Comfort with using data and metrics to guide decision-making and report on team performance.
• Experience with cloud technologies, global systems, modern software architecture, and the application of AI in the development lifecycle (e.g. code assistants, automated reviews).
• A genuine interest in mentoring, coaching, and developing engineering talent

Even if you don’t meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we’re looking for.

Benefits

Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.

Plus, you will get:

• 25 Days Annual leave, increasing to 26 days after 12 months in the business
• Enhanced Company Pension (Matched up to 5% & Salary Sacrifice) 
• Healthcare Cashplan with Medicash
• Private Healthcare with Aviva
• Life Insurance with AIG
• Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness.
• Stock / Equity

Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we’re on!

RedCloud I We're growing!

RedCloud I Red101 App I Open Commerce