About RedCloud

We are revolutionizing B2B commerce by delivering scalable, innovative solutions that empower businesses to grow and thrive in a competitive landscape. Our platform streamlines logistics, payments, and supply chain operations, making it easier for companies to connect, transact, and succeed. With a diverse and dynamic team, we’re committed to driving impact, fostering collaboration, and shaping the future of global trade.

Job Summary

We are looking for an experienced Head of Communications to lead our PR and Comms strategy as we become a public company and continue to expand. This role will help shape how we engage with both external and internal audiences, ensuring our messaging effectively reaches everyone - from employees to the media, and from local communities to international markets.

This is an hands-on role that requires the successful candidate to lead and implement, collaborating closely with various teams across the business and managing our PR agency(s). You will be responsible for owning the global PR strategy, media relations and crafting powerful narratives and topics to strengthen our brand reputation.

This position is based in London, with a flexible hybrid work model that includes both our WeWork offices in The City and remote work.

Responsibilities

This role is responsible for developing and executing public relations strategies to enhance RedCloud’s visibility and reputation across global markets. Working closely with key agencies, the position requires building and maintaining strong relationships with journalists and media outlets. It also involves aligning internal communications to promote transparency and a positive company culture while ensuring messaging consistently reflects RedCloud’s mission and values. 

The role includes crafting clear, compelling messaging for both external PR agencies and internal audiences, managing senior-level stakeholder relationships across business and local marketing teams, and acting as the primary spokesperson during crises. Additionally, responsibilities include creating engaging content that highlights RedCloud’s impact, tailoring communication strategies to key markets such as Nigeria, Argentina, South Africa, Brazil, and the US, and leading PR efforts for major company announcements, product launches, and events.

 

What we're looking for

The ideal candidate will a consistent track record in communications, with a strong focus on public relations and internal communications. Experience in fintech, e-commerce, or emerging markets is beneficial. They should have a proven ability to manage PR efforts in a senior role, crafting compelling and accessible content, even on technical or complex topics. A strong understanding of global markets—particularly Nigeria, Argentina, South Africa, and Brazil—is essential, along with an appreciation for cultural nuances. The candidate should have experience handling communications during challenging situations, ensuring the organization’s reputation is protected. Additionally, they must have a track record of developing and executing communication plans that align with business goals and positively shape public perception 

A Message from Us

By joining our team, you’ll become part of a collaborative, innovative environment where your ideas and expertise will make a tangible impact. You’ll work on meaningful projects that redefine B2B commerce while growing your career in a supportive, forward-thinking organization. If you’re excited by the opportunity to shape the future of global trade, we’d love to hear from you.

Even if you don’t meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we’re looking for.

Benefits

Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.

Plus, you will get:

• 25 Days Annual leave, increasing to 26 days after 12 months in the business
• Pension
• Life Insurance
• Dental cover
• Private Healthcare
• Stock / Equity

Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we’re on!

RedCloud I We're growing!

RedCloud I Red101 App I Open Commerce