About RedCloud

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.

RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America. 

The role:

Account Executive serves as the primary point of contact for Distributors and Brands, ensuring their needs are met while fostering strong relationships. This role involves managing Distributors and Brands accounts, coordinating with internal teams, and driving their satisfaction and retention. 

Responsibilities:

Distributors and Brands Relationship Management:
Develop and maintain strong relationships with Distributors and Brands.
Understand Distributors and Brands’ business goals and objectives to offer tailored solutions.

Account Strategy:
Create and implement account plans to achieve business growth.
Identify opportunities for upselling and cross-selling services.
Acting as the main point of contact, managing communications and contract negotiations

Communication:
Act as the liaison between Distributors and Brands and internal teams (e.g., field team, marketing, ops).
Provide regular updates and reports to Distributors and Brands on project status and outcomes.

Problem Solving:
Address and resolve Distributors and Brands issues and concerns promptly.
Collaborate with internal teams to ensure Distributors and Brands needs are met.

Sales Support:
Assist in the preparation of proposals and contracts.
Participate in negotiations and closing deals as necessary.

Performance Tracking:
Regular reports on the status of accounts, using data to identify improvements and opportunities for joint growth. Monitor account performance metrics and client satisfaction.
Analyze data to identify trends and areas for improvement.

Requirements:

Bachelor’s degree in Business, Marketing, or related field.
Proven experience as an Account Management or in a similar client-facing role.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in CRM software and Microsoft Office Suite.
Strong analytical and problem-solving skills.
Ability to work collaboratively across teams.
Customer-focused mindset with a proactive approach.

Based in São Paulo/ SP

Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we’re on!

RedCloud I We're growing!

RedCloud I Red101 App I Open Commerce