About RedCloud

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.

RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

The Role:

To further enhance our value proposition and accelerate growth, we are launching a new vertical called Program Management. This vertical will focus on the development and execution of three key services: Loyalty, Lending, and Logistics. We are seeking an experienced and strategic leader to join us as the AVP of Program Management, who will be responsible for spearheading these initiatives, creating a team, and collaborating with relevant stakeholders within the company to build the necessary infrastructure and drive adoption of these initiatives for successful implementation across our active markets, including Nigeria, South Africa, Brazil, and Argentina.

Key Responsibilities

• Strategic Program Development:

• Lead the development and execution of the Loyalty, Lending, and Logistics programs, ensuring alignment with the company’s overall strategic objectives.
• Conduct market analysis and feasibility studies to identify opportunities and challenges in implementing these programs across different markets.
• Design and develop comprehensive business models and frameworks for each program, ensuring scalability and adaptability to local market conditions.

• Program Execution & Management:
  
  • Oversee the end-to-end execution of Loyalty, Lending, and Logistics programs, ensuring they are delivered on time, within budget, and to the highest quality standards.
  • Work closely with cross-functional teams, including Product, Operations, Sales, and Marketing, to ensure seamless integration and execution of programs.
  • Develop and implement key performance indicators (KPIs) to measure the success and impact of each program, regularly reporting progress to senior leadership.

• Financial Management:
  • Manage the P&L for the Loyalty, Lending, and Logistics programs, ensuring they are financially viable and contribute to the company’s overall profitability.
  • Develop and manage program budgets, ensuring efficient allocation of resources and cost-effective delivery of services.
• Team Building & Leadership:
  • Establish and lead a high-performing Program Management team to support the successful execution of Loyalty, Lending, and Logistics initiatives.
  • Define clear roles and responsibilities within the team, fostering a collaborative and results-driven work environment.
  • Provide mentorship, guidance, and development opportunities for team members, ensuring they have the skills and resources needed to achieve program objectives.
• Stakeholder Engagement:
  • Engage and collaborate with key internal and external stakeholders, including local market teams, financial institutions, logistics partners, and technology providers, to drive program success.
  • Build strong relationships with strategic partners to support the implementation and scaling of Loyalty, Lending, and Logistics services in target markets.
  • Serve as the primary point of contact for all program-related matters, ensuring clear communication and alignment with stakeholders.
• Market Expansion & Innovation:
  • Identify opportunities for expanding the reach and impact of Loyalty, Lending, and Logistics programs into new markets or customer segments.
  • Drive innovation within each program, exploring new technologies, processes, and partnerships to enhance the value proposition for Retailers and Distributors on our platform.
  • Monitor market trends, competitor activities, and regulatory developments to inform and refine program strategies.

Candidate Requirements

• Extensive experience in program management, with a strong background in managing complex, multi-country initiatives.
• Proven experience in developing and scaling Loyalty, Lending, or Logistics programs, preferably in the FMCG, e-commerce, or financial services sectors.
• Experience working in emerging markets, particularly in Africa and LatAm, with a deep understanding of local market dynamics and customer behavior.
• Deep understanding of P&L management, financial planning, and budget management.
• Proficiency in project management tools and methodologies, with a focus on delivering complex programs on time and within budget.
  
• Familiarity with digital platforms, fintech, and supply chain management technologies is a plus.

We welcome candidates from all backgrounds and experiences. If you’re passionate about shaping the future of trade in emerging markets, we encourage you to apply even if you do not meet every requirement.

Benefits

Join RedCloud and become part of a pioneering provider of intelligent eCommerce solutions. Thrive in an international company with widespread growth, encouraging creativity and ambition at every turn.

Our benefits include:

• 25 Days Annual leave, increasing to 26 days after 12 months in the business
• Pension
• Life Insurance
• Dental cover
• Private Healthcare
• Stock / Equity

Discover what our CEO Justin Floyd has to say about our plans for growth and our mission. Find out more by watching the videos below:

RedCloud I We're growing!

RedCloud I Red101 App I Open Commerce