About RedCloud

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.

RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

The role:

As a RedCloud DevOps Engineer you’ll be working on a Cloud native platform which provides B2B ecommerce services across Africa and Latin America. You’ll be part of a team of engineers who implement our DevOps practices, delivery pipelines as well as identifying production issues and performance bottlenecks. We focus on both product delivery and foundational tasks, automating processes to free up the engineering teams from manual and repetitive tasks while ensuring consistency, reliability and performance of our workloads.

We are searching for someone who is not afraid to share ideas, enjoys collaborating with cross-functional teams to develop real-world solutions and provide positive customer experiences.

Responsibilities:

Infrastructure Management:

• Design, build, and maintain scalable, reliable, and secure cloud infrastructure.
• Expand and evolve Cloud environments to accommodate changing business needs.

Automation & CI/CD:

• Develop and implement automated CI/CD pipelines to ensure efficient and consistent software deployments via a well-structured delivery process.
• Automate routine tasks and improve existing automation frameworks to enhance system performance and reliability.
• Implement and maintain GitOps and Everything-as-Code practices to manage system configurations.

Collaboration & Support:

• Collaborate with development teams to ensure that the deployment of applications is automated, reliable and idempotent.
• Assist the development teams with designing and using the correct infrastructure patterns.
• Align with development teams to scope, size and plan activities.
• Provide support for software releases, including troubleshooting and resolving deployment issues.

Monitoring & Performance:

• Implement and maintain monitoring, logging, and alerting systems to ensure system health and performance.
• Perform capacity planning and performance tuning of infrastructure and applications.
• Participate in out of hours support rotas.

Security & Compliance:

• Implement security best practices and ensure that infrastructure and applications are compliant with relevant standards and regulations as advised the by Security team.
• Conduct regular security assessments and audits, implement corrective actions as necessary.

Documentation & Training:

• Create and maintain documentation related to infrastructure, processes, and procedures.
• Evangelise and support to development and operations teams on DevOps best practices and tools.

Requirements:

• Good understanding of DevOps principles, practices and patterns in Cloud native projects.
• Knowledge of programming and Scripting languages such as Bash, Powershell, Python, Golang.
• Knowledge of IaC and configuration automation such as Terraform, CloudFormation and Ansible.
• Knowledge of monitoring best practices.
• Experience with workloads containerisation.
• Experience with serverless patterns.
• Excellent teamworking and communication skills.
• Proactive, can-do attitude.

Preferred Knowledge:

• Experience supporting Windows based workloads with automation.
• Experience configuring, automating and supporting B2B technology like Magento, VTEX, CommerceTools, etc.
• Good understanding of payments/banking ecosystem (Africa/LatAm).
• Experience working within compliance environments such as ISO27001, SOC2, PCI-DSS.

Even if you don’t meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we’re looking for.

Benefits

Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.

Plus, you will get:

• 25 Days Annual leave, increasing to 26 days after 12 months in the business
• Pension
• Life Insurance
• Dental cover
• Private Healthcare
• Stock / Equity

Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we’re on!

RedCloud I We're growing!

RedCloud I Red101 App I Open Commerce